Travel Assistance

DMS-10/Mitel DMS-10

Introduction to the Mitel GX5000
for Casual Users

This course is intended for personnel who will be (a) accessing the GX5000 for subscriber line data and/or maintenance activity, (b) communicating with GX5000 maintenance technicians and (c) providing on-site help to an off-site maintenance technician.

The following topics will be covered:

1.     GX5000 Documentation

2.     GX5000 Functional Units and Hardware

3.     Communicating with the GX5000

4.     Basic call processing in the GX5000

5.     Subscriber data queries, entry and modification

6.     Basic maintenance, alarms and trouble identification



PRICE:  $1,700.00/student

HOURS:  M-Th: 8am-5pm; F: 8am-1pm

LOCATION:  36254 Spur Highway, Soldotna (SIG/COM office)

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Instructor:  TBD