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With the ever changing face of technology, SIG/COM has a highly successful product development team in place that is always looking to improve the telecommunications industry. One of the ways we've done this is by creating a software program called Smartech. This program has remote and local CO access and eliminates the need for most printed records, thus enhancing the maintenance technician's trouble tracking and clearing capabilities.

Another innovative creation developed by our experts is the Smartech Alarm Reporting System. This software is designed as an enhancement for the current Smartech. It has the ability to document and interpret alarms as they occur, reporting the office name, specific alarms, level of severity, date, time and message section. After such an occurrence, the system will then act upon them based on personnel input. This is, by far, one of THE most comprehensive programs available on the market today.

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